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TERMS OF SERVICE

Last updated: March 23, 2026

AGREEMENT TO OUR LEGAL TERMS

We are SynapsePrep (“Company,” “we,” “us,” or “our”), operating the website https://synapseprep.dev and the Synapse coding interview preparation platform (collectively, the “Services”). Contact us at: hello@synapseprep.dev

These Legal Terms constitute a legally binding agreement between you and SynapsePrep. By accessing the Services, you confirm you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY. The Services are intended for users who are at least 18 years old.

1. OUR SERVICES

Synapse is a coding interview preparation platform that helps software engineers master algorithm patterns through adaptive practice, spaced repetition, and structured problem-solving. Users create accounts, solve coding problems, and track their concept mastery over time.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property rights in the Services, including source code, databases, functionality, software, designs, text, and graphics (“Content”) and all trademarks and logos (“Marks”). We grant you a non-exclusive, non-transferable, revocable license to access the Services solely for your personal, non-commercial use. You may not copy, reproduce, sell, or exploit any Content or Marks without our express prior written permission.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that you are at least 18 years old, have legal capacity to enter into these Terms, will not use the Services for any illegal purpose, and your use will not violate any applicable law or regulation.

4. USER REGISTRATION

You may register using Google OAuth or email and password. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

5. PURCHASES AND PAYMENT

We accept Visa, Mastercard, American Express, and Discover. All purchases are in US Dollars. You authorize us to charge your payment method for applicable amounts upon purchase.

6. SUBSCRIPTIONS

Billing and Renewal: Your subscription continues and automatically renews at the end of each billing period unless cancelled.

Free Tier: We offer a permanent free tier with limited features. This is not a time-limited free trial.

Cancellation: Cancel by logging into your account settings or emailing hello@synapseprep.dev. Cancellation takes effect at the end of the current paid term.

Fee Changes: We may change subscription fees and will provide advance notice of any price increases.

7. REFUND POLICY

Refunds are available within 7 days of the initial purchase date. Email hello@synapseprep.dev with your account email and reason. Refunds are issued to the original payment method within 5–10 business days. No refunds are available after the 7-day window.

8. PROHIBITED ACTIVITIES

You agree not to:

  • Systematically scrape or extract data from the Services without written permission
  • Circumvent or interfere with security features of the Services
  • Use automated scripts or bots to interact with the Services beyond normal personal use
  • Send automated or excessive requests to code execution infrastructure
  • Attempt to reverse engineer or create derivative works from our proprietary systems
  • Share, sell, or transfer your account to another person
  • Upload or transmit malware or code designed to disrupt the Services
  • Violate any applicable local, state, national, or international law
  • Impersonate any person or entity

9. SERVICES MANAGEMENT

We reserve the right to monitor for violations, take legal action against violators, restrict or terminate access without notice, and otherwise manage the Services to protect our rights.

10. PRIVACY POLICY

Please review our Privacy Policy at https://synapseprep.dev/privacy. By using the Services, you agree to be bound by our Privacy Policy, incorporated into these Legal Terms by reference.

11. TERM AND TERMINATION

These Terms remain in effect while you use the Services. We reserve the right to deny access, suspend, or terminate your account at our sole discretion and without notice, for any reason including breach of these Terms.

12. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify, suspend, or discontinue the Services at any time without notice. We cannot guarantee uninterrupted availability and are not responsible for downtime or errors.

13. GOVERNING LAW

These Legal Terms are governed by the laws of the State of Washington, United States. You consent to the exclusive jurisdiction of the courts of Washington for any dispute arising from these Terms.

14. DISPUTE RESOLUTION

Informal Negotiations: Before initiating arbitration, the parties agree to attempt informal resolution for at least 30 days from written notice of the dispute.

Binding Arbitration: Unresolved disputes will be submitted to binding arbitration under the Commercial Arbitration Rules of the AAA, conducted in Washington, United States. If arbitration fees are deemed excessive, we will pay them.

Limitations: All disputes must be brought on an individual basis — no class arbitration. Any cause of action must be filed within 1 year of accrual or it is permanently barred.

15. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

16. LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SYNAPSEPREP’S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SynapsePrep and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Services or breach of these Terms.

18. USER DATA

We maintain data you transmit to the Services to manage your experience. You are responsible for all data you transmit. See our Privacy Policy for full details.

19. ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive electronic communications from us satisfying any legal writing requirement.

20. MISCELLANEOUS

These Terms constitute the entire agreement between you and SynapsePrep. If any provision is unenforceable, remaining provisions stay in effect. You may not assign your rights under these Terms.

21. CONTACT US

SynapsePrep
hello@synapseprep.dev
https://synapseprep.dev